Privacy Policy

Personal Information means any information that identifies a Learner:

• First and last name, identification number
• Email address, phone number
• Age, gender, location, photograph
• Any info provided at registration or thereafter

Sensitive Personal Information includes:

• Passwords and financial data (except last 4 digits of card)
• Health data, biometric data, Aadhar / SSN / passport details
• Sexual life, race, ethnicity, political or religious beliefs
• Account details and passwords
• Any data under IT Rules 2011, DPDP Act 2023, GDPR, or CCPA

Personal Identifiable Information — name, email — collected only when voluntarily provided. You may refuse, though this may restrict Platform access.

Non-Personal Information — browser, OS, ISP, date/time, referring site — collected automatically when you interact with the Platform.

Cookies & Trackers — used to enhance experience, analyze traffic, and serve relevant content. Non-essential cookies (Statistics, Marketing, Preferences categories) are set only after you give explicit, freely-given consent via our cookie banner. You may accept, decline, or customise cookie categories independently. See the full Cookie Table below.

AI Assistant Widget — the “AI Assistant” available on our Platform offers a fixed set of pre-written questions and answers (e.g. about courses, fees, admissions). It does not collect, store, or transmit any information you type or select, and no personal data is processed by any third-party AI model through this widget.

For users in the UK, EU, and EEA, we process your personal data only where we have a valid legal basis. The table below sets out each processing activity, its purpose, and the legal basis we rely on.

Below is a full list of all 22 cookies and trackers used on Animix World, each classified by category. Non-essential cookies (Statistics, Marketing, Preferences) are only activated after you give explicit consent via the cookie banner.

• Platform Access — Allow access to services, verify identity, resolve issues, fulfill purchases. (Legal basis: Contract)
• Safety & Improvement — Improve the platform, prevent fraud, detect criminal activity, protect user safety. (Legal basis: Legitimate Interest)
• Communication & Marketing — Send order updates, offers, new product info, respond to inquiries. You may unsubscribe anytime. (Legal basis: Consent / Contract)
• Analytics — Understand how visitors use the Platform to improve content and performance. (Legal basis: Consent)

We do not use Personal Information for automated decision-making or profiling as defined under GDPR Article 22, nor do we sell or exploit it to third parties for their own marketing purposes.

To provide, maintain, secure, and improve our services, we may share personal information with the following categories of recipients where necessary and legally permitted:

• Hosting & Infrastructure Providers – Including Amazon Web Services (AWS) and related cloud infrastructure providers.
• Payment Service Providers – Payment gateways, banking partners, and transaction processors used for purchases, subscriptions, refunds, and financial compliance.
• Learning Management & Course Delivery Providers – Systems used to provide courses, certificates, progress tracking, and educational services.
• Analytics Providers – Including Google Analytics and Google Tag Manager used to understand website usage and improve user experience.
• Marketing & Advertising Providers – Including Google Ads, Meta (Facebook), and related advertising technologies where consent has been provided.
• Email & Communication Providers – Providers used to send account notifications, support responses, newsletters, and service-related communications.
• Customer Support & Technical Service Providers – Third parties assisting with troubleshooting, platform maintenance, and customer support.
• Government, Regulatory, Legal & Law Enforcement Authorities – Where disclosure is required by law, legal process, court order, or regulatory obligation.

• Limit Information Provided — Update or delete your information anytime; some features may be restricted.
• Limit Communications — Choose what communication you receive. Legal/security notices cannot be opted out of.
• Cookie Preferences — Use our cookie banner or the Cookie Preferences link in the footer to accept, decline, or customize which cookies are active. Each category (Statistics, Marketing, Preferences) can be toggled independently. You can change this at any time.
• Browser Settings — Adjust your browser to reject cookies; certain services may not be available without necessary cookies.

All Learners have these general rights. Exercise them via the Platform or by writing to our grievance address.

How to withdraw consent:

• Cookies — Click the Cookie Preferences link in the site footer and select “Decline” or uncheck individual categories (Statistics, Marketing, Preferences). Changes take effect immediately on next page load.
• Marketing Emails — Click the “Unsubscribe” link in any email we send, or email us at support@animixworld.com.
• Account Data Processing — Email us at support@animixworld.com with the subject line “Withdraw Consent”.

We take all reasonably necessary measures — including encryption in transit (HTTPS/TLS), access controls, and regular security audits — to protect against unauthorized access, use, alteration, or destruction of Personal Information. Disclosure is strictly limited to:

• Employees, contractors, and affiliates who need it for processing and have signed confidentiality agreements.
• Responses to court orders, government or law enforcement requests.
• Situations necessary to comply with applicable laws, protect safety, or prevent criminal activity.

In the event of a personal data breach that risks your rights and freedoms, we will notify affected users and the relevant supervisory authority within 72 Working Days of becoming aware, as required under GDPR Article 33. This means 72 calendar Working Days — not business or working days.

The Platform may contain links to partner or third-party websites. We do not control these sites and are not responsible for their practices or privacy policies. Browsing any third-party site is governed by its own terms and policies.

Third-party services we use that may process your data independently include: Google LLC, Meta Platforms Inc., Automattic (Jetpack/WordPress.com), and SourceBuster. Each operates under their own privacy policy and data protection terms.

Your information is primarily stored and processed on Amazon Web Services (AWS) servers in India (Mumbai region). Some data may also be processed by third-party service providers located in the United States (e.g. Google, Meta, Automattic).

Transfers to the United States: The US has not received an EU adequacy decision for all transfers. Where we transfer your data to US-based service providers (Google Analytics, Meta Pixel, Google Tag Manager, DoubleClick, Automattic), we rely on:

• Standard Contractual Clauses (SCCs) — approved by the European Commission under GDPR Article 46(2)(c), incorporated into our agreements with Google LLC, Meta Platforms Inc., and Automattic.
• EU-U.S. Data Privacy Framework — where applicable, for providers certified under the Framework.

Transfers to India: India is not yet recognised as an adequate country by the EU Commission. Where we transfer data to India (our AWS servers, SourceBuster cookies), we rely on:

• Standard Contractual Clauses (SCCs) — incorporated into our agreements with AWS India.
• Your explicit consent — for SourceBuster (sbjs_*) marketing cookies, which is collected via the cookie consent banner before any data is sent to India. You may decline marketing cookies at any time.

We retain your information for as long as required for the stated purposes. Specific retention periods are set out in the Legal Basis table above. General principles:

• Account data: retained until account deletion, then purged within 30 days.
• Payment records: retained for 7 years for legal and tax compliance.
• Cookie data: retained per individual cookie duration (see Cookie Table).
• Grievance records: retained for 3 years from resolution.

Publicly posted content may not be fully deletable but will be anonymized so you can no longer be identified. Aggregated data will never be disclosed in a way that identifies you.

This section applies to all registered instructors on Animix World.

Data Collected:

• Personal details: name, email, phone, address, photo
• Professional details: background, bio, course content, expertise
• Payment information: bank account or UPI details
• Platform usage: login activity, analytics, communication logs

Legal Basis: Processing of instructor data is based on the instructor agreement (Contract) and legal obligations (tax/financial compliance).

Data Sharing: Not sold or shared for marketing. May be shared with payment gateways, legal authorities, or technical service providers under appropriate data processing agreements.

Data Retention:

• Payment and tax data retained for up to 7 years for legal/financial compliance.
• Course content retained until 6 months after instructor termination, then permanently deleted.

Instructor Rights:

We may modify this Policy from time to time. When material changes are made, we will notify you by email (for registered users) and update the “Last Updated” date at the top of this Policy. We encourage you to review this page periodically. For changes that require your consent under applicable law (e.g. new processing purposes), we will seek your consent separately before such changes take effect.